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Registering and activating a new account To start your journey: Go to the "Create your store for free" page and fill in your details (name, email, password, username, phone number). You will receive an activation message in your email; copy the verification code from your inbox and paste it into the verification box. Make sure to use a valid email, as the activation code is sent directly to it.
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Choosing the appropriate package After activating the account, choose the package that suits your needs: Free package: suitable for beginnings and testing. Paid packages: suitable for serious stores and projects, granting you a store setup service on your behalf by the Tamkeen Online team + larger resources + more features + the possibility of obtaining a mobile application. For more information about Tamkeen Online packages and a comprehensive comparison, see the plans and prices page.
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Adjusting the basic store settings From the control panel: Go to Settings - Basic Settings. Define the store name, description, time zone, and copyright text for the footer (replace the phrase "your store name" with the real name of your store). Go to payment settings, currencies, then select the currency through which you want to receive payments. Go to "Cash on Delivery" (and activate it if you wish). Go to "Bank Payment" (if you don't find it, your package does not support it), then add payment instructions with your bank account number and add the bank's image, then save the changes. From the settings section, go to the logo setup, then add your business logo image. Go to order settings and add the email where you want to receive notifications when orders occur.
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Redesigning pages using the drag-and-drop tool (Specific to Tamkeen Online) Go to Pages / All Pages then start with the home page (site interface); click on "Edit with Page Builder." Using the design tool: Edit the sections as you wish - one by one - and save the process after each edit. You can easily design the main pages. Add sections, images, texts, and buttons visually without code.
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Uploading products Go to Products - Add New Product. Add the product name, images, price, description, and available quantity. Set up the price, product images, inventory & stock, tags and labels, product attributes, category, delivery options, SEO data for the product, product settings, shipping and refund policy. For ease of adding products, just copy any product you've added and then edit the things you want like image, name, slug, price, etc. in the duplicated product; you can duplicate an unlimited number of products. You can upload up to 10 products in the free package. You can upload an unlimited number of products in any paid package.
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Setting up electronic payment (Not available in the free plan) Activate payment gateways such as: PayPal, Stripe, payment via bank transfer, manual payment, automatic payment via local wallets (coming soon), cash on delivery. Enter your account details for each gateway and choose the supported currencies. The availability of this feature varies depending on your package type, as in the free package only the cash on delivery feature is available.
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Adding a delivery agent (if applicable) To customize a specific permission for the representative, a special supervisor account must be added for this representative, and customize his account permissions to only view the orders section so that he can take action on his own. To do this, you will create a new role + create a supervisor account for this representative. First: Creating a new role: Go to admin settings, roles and permissions - Add a new role. Name this role, for example, "Delivery Representative." Among all the permissions and options, go down to the products section - you will see "All Orders"; activate it. Go to the bottom of the page and click Save. Second: Creating a supervisor account for the representative: From supervisor settings, click on "Add New Supervisor." Write the representative's data: name, mail, email, etc. Then in the role box, choose "Delivery Representative," which is the role we just created. Now a delivery representative has been added easily. Send the login link to the representative along with the login credentials you created. The login link will be your store link with /admin added, meaning if your store link was alistore.Tamkeen Online.io, the login link is alistore.Tamkeen Online.io/admin. Now the representative or delivery agent can follow up on orders and deliver them while you are at ease.
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Smart integration options (Not available in the free plan) Integrating payment gateways: PayPal: Enter the PayPal account email. Stripe: Link the account's API, enabling you to receive payments via any credit card around the world, such as Visa, MasterCard, Mada, and others. Analysis and marketing tools: Facebook Pixel: Track visits and improve campaigns. Google Analytics: Comprehensive analysis of user traffic. Google reCAPTCHA: Protect the store from bots and fake clicks.
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Launching a marketing campaign for a specific product (Not available in the free plan) Use the integrated marketing tools to launch promotional offers. Go to the marketing campaign section and complete the rest of the setup. Link the campaign with landing pages and track performance via Google Analytics.
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Setting up the Point of Sale (POS) system (Not available in the free plan) Use the POS system to sell products inside the physical store. Link operations directly to inventory. Add your team or workers to the store so they can sell directly through their accounts from the control panel and customize their permissions for the point of sale in the same way we added the delivery representative.
