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Adding a delivery agent (if applicable) To customize a specific permission for the representative, a special supervisor account must be added for this representative, and customize his account permissions to only view the orders section so that he can take action on his own. To do this, you will create a new role + create a supervisor account for this representative. First: Creating a new role: Go to admin settings, roles and permissions - Add a new role. Name this role, for example, "Delivery Representative." Among all the permissions and options, go down to the products section - you will see "All Orders"; activate it. Go to the bottom of the page and click Save. Second: Creating a supervisor account for the representative: From supervisor settings, click on "Add New Supervisor." Write the representative's data: name, mail, email, etc. Then in the role box, choose "Delivery Representative," which is the role we just created. Now a delivery representative has been added easily. Send the login link to the representative along with the login credentials you created. The login link will be your store link with /admin added, meaning if your store link was alistore.Tamkeen Online.io, the login link is alistore.Tamkeen Online.io/admin. Now the representative or delivery agent can follow up on orders and deliver them while you are at ease.